Privacy Policy
This privacy policy describes our policies and procedures for collecting, using, and disclosing your information when you use the service, and informs you of your privacy rights and how the law protects you.
We use your personal information to provide and improve services. By using the service, you agree to collect and use information in accordance with this privacy policy.
Explanation and Definition
explain
The capitalized words have the following defined meanings. The following definitions have the same meaning regardless of whether they appear in singular or plural form.
definition
For the purpose of this privacy policy:
You refer to the individual, company, or other legal entity on whose behalf the individual accesses or uses the service (if applicable).
The company (referred to as "the company", "us" or "our" in this agreement) refers to Hong Kong Niuying Brand Service Co., Ltd
An application refers to a software program provided by a company that you download on any electronic device, called Lemon Charge
Related parties refer to entities that control, are controlled by, or are jointly controlled with one party, where "control" refers to owning 50% or more of the shares, equity, or other securities that have the right to vote for directors or other management powers.
An account refers to a unique account created for you to access our services or parts of our services.
The website refers to Lemon Charge, which can be accessed from http://www.lemoncharger.com visit
Service refers to an application or website, or both.
Country refers to: Malaysia
Service provider refers to any natural or legal person who processes data on behalf of the company. It refers to third-party companies or individuals hired by a company to promote services, provide services on behalf of the company, perform services related to services, or assist the company in analyzing the usage of services.
Third party social media services refer to any website or social networking site where users can log in or create accounts to use the service.
Personal data refers to any information related to an identified or identifiable individual.
Cookie is a small file placed by a website on your computer, mobile device, or any other device, which contains detailed information about your browsing history on the website and its various uses.
A device refers to any device that can access services, such as a computer, mobile phone, or digital tablet.
Usage data refers to automatically collected data, whether generated through the use of services or from the service infrastructure itself (such as the duration of page visits).
Collect and use your personal information
Types of data collected
personal information
When using our services, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. Personal identification information may include but is not limited to:
e-mail address
First name and surname
Phone number:
Bank account information used for payment of products and/or services within the service
Using data
When you pay for product and/or service fees through bank transfer, we may require you to provide information to facilitate the transaction and verify your identity. This type of information may include but is not limited to:
Date of Birth:
Passport or national ID card
Bank card pairs
Other information that links you to the address on the bill
Using data
When using the service, usage data will be automatically collected.
The usage data may include the Internet protocol address (such as IP address) of your device, browser type, browser version, pages you visit our service, time and date you visit, time spent on these pages, unique device identifier and other diagnostic data.
When you access services through mobile devices, we may automatically collect some information, including but not limited to the type of mobile device you use, your unique ID of mobile device, your IP address of mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifier and other diagnostic data.
We may also collect information sent by your browser when you access our services or through mobile devices.
The information collected when using the application is
When using our application, in order to provide the functionality of our application, we may collect:
Regarding your location
The information comes from the phone book (contact list) of your device
We use this information to provide our service functions, improve and customize our services. These information may be uploaded to the company's servers and/or service provider's servers, or simply stored on your device.
You can enable or disable access to this information at any time through your device settings.
Tracking technology and cookies
We use cookies and similar tracking technologies to track our service activities and store certain information. The tracking technologies used include beacons, tags, and scripts to collect and track information and improve and analyze our services.
You can instruct your browser to reject all cookies or instruct when to send cookies. However, if you do not accept cookies, you may not be able to use certain parts of our services.
Cookies can be "persistent" cookies or "session" cookies. Persistent cookies will remain on your personal computer or mobile device when you are offline, while session cookies will be immediately deleted when you close your web browser. Learn more about cookies: everything about cookies.
We use session cookies and persistent cookies for the following purposes:
Necessary/Basic Cookies
Type: Session Cookie
Manager: We
Purpose: These cookies are crucial for providing you with the services offered through the website and enabling you to use certain features. They help verify user identity and prevent user accounts from being hacked. Without these cookies, we cannot provide the services you request, and we only use these cookies to provide you with these services.
Cookies Policy/Notice of Accepting Cookies
Type: Persistent Cookie
Manager: We
Purpose: These cookies are used to identify whether users accept the use of cookies on the website.
Functional Cookies
Type: Persistent Cookie
Manager: We
Purpose: These cookies enable us to remember the choices you make when using the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid having to re-enter your preferences every time you use the website.
Tracking and Performance Cookies
Type: Persistent Cookie
Manager: Third party
Purpose: These cookies are used to track information about website traffic and how users use the website. The information collected through these cookies may directly or indirectly identify you as an individual visitor. This is because the collected information is usually associated with the pseudonym identifier associated with the device you use to access the website. We may also use these cookies to test new advertisements, pages, features, or new functionalities on our website to understand how our users react to them.
For more information about the cookies we use and your choices of cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.
The use of your personal information
The company may use personal information for the following purposes:
Provide and maintain our services, including monitoring the usage of our services.
Manage your account: Manage your registration as a service user. The personal information you provide allows you to access different features of the services available as a registered user.
Fulfill the contract: Develop, comply with, and assume the purchase contract for the products, goods, or services you have purchased or any other contract signed with us through the service.
Contact you: Contact you through email, phone, text message, or other equivalent forms of electronic communication, such as push notifications on mobile applications, to inform you of updates or information communication regarding features, products, or contract services (including security updates), to be implemented as necessary or reasonable.
We provide you with news, special offers, and general information about other products, services, and activities we offer that are similar to those you have purchased or inquired about, unless you choose not to receive such information.
Manage your requests: Participate in and manage your requests to us.
We may share your personal information in the following situations:
With service providers: We may share your personal information with service providers to monitor and analyze the use of our services, process payments, and contact you.
For business transfer: We may share or transfer your personal information in connection with mergers, sales of company assets, financing, or the acquisition of all or part of our business to another company, or during negotiations with them.
Regarding affiliated companies: We may share your information with our affiliated companies, in which case we will require these affiliated companies to comply with this privacy policy. Affiliated companies include our parent company as well as any other subsidiaries, joint venture partners, or other companies controlled by us or jointly controlled with us.
With business partners: We may share your information with our business partners in order to provide you with certain products, services, or promotional activities.
When you share personal information with other users or interact in public areas in other ways, such information may be viewed by all users and may be publicly distributed externally. If you interact with other users or register through third-party social media services, your contacts on the third-party social media service may see your name, profile, picture, and activity description. Similarly, other users will be able to view your activity description, communicate with you, and view your personal information.
Keep your personal data
The company will only retain your personal data for the time required for the purposes specified in this privacy policy. We will retain and use your personal data to the extent necessary to fulfill our legal obligations (e.g. if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The company will also retain the usage data for internal analysis purposes. Data usage is typically retained for a shorter period of time, unless it is used to enhance security or improve our service functionality, or we have a legal obligation to retain this data for a longer period of time.
Transfer of your personal information
Your information (including personal information) will be processed at the company's operational office and any other location where the parties involved in the processing are located. This means that this information may be transferred to and maintained on computers outside of your state, province, country, or other government jurisdiction, and the data protection laws of these computers may differ from those of your jurisdiction.
By agreeing to this privacy policy and subsequently submitting such information, you agree to the transfer.
The company will take all reasonable and necessary measures to ensure that your data is processed securely and in compliance with this privacy policy, and will not transfer your personal data to organizations or countries/regions unless there are sufficient control measures, including the security of your data and other personal information.
Disclose your personal data
Business transactions
If the company is involved in mergers, acquisitions, or asset sales, your personal data may be transferred. We will provide notification before your personal data is transferred and subject to other privacy policies.
Law Enforcement
In some cases, if required by law or in response to valid requests from public authorities (such as courts or government agencies), companies may need to disclose your personal data.
Other legal requirements
The company may disclose your personal information in good faith and consider it necessary for the following situations:
Comply with legal obligations
Protect and defend the rights or property of the company
Prevent or investigate potential inappropriate behavior related to services
Protecting the personal safety of service users or the public and preventing
legal responsibility
Your personal data security
Your personal data security is very important to us, but please remember that no method of transmission through the Internet or electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your personal data, we cannot guarantee its absolute security.
Detailed information regarding the processing of your personal data
Service providers can only access your personal data to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
analysis
We may use third-party service providers to monitor and analyze the usage of our services.
You can choose to opt out of certain Google Analytics features through mobile device settings (such as device advertising settings), or follow the instructions provided by Google in its privacy policy: https://policies.google.com/privacy
payment
We may offer paid products and/or services in our services. In this case, we may use third-party services for payment processing (such as payment processors).
We will not store or collect your payment card details. This information is directly provided to our third-party payment processors, whose use of your personal information is subject to their privacy policies.
TNG eWallet in app payment
Their privacy policy can be found in https://www.touchngo.com.my/policies/privacy-notice/ see
Boost in app payment
Their privacy policy can https://boostcommerce.net/company/privacy-policy see
Alipay in app payment
Their privacy policy can be found in https://help.alipay.com/lab/help_detail.htm?help_id=201603467440 see
WeChat
Their privacy policy can be found in https://www.wechat.com/en/privacy_policy.html see

Grab in app payment
https://www.grab.com/cn/terms-policies/privacy-notice/ see
May Bank in app payment
https://www.maybank2u.com.my/maybank2u/malaysia/en/personal/security_privacy/privacy_notice.page see
When you use our services to pay for products and/or services through bank transfer, we may require you to provide information to facilitate this transaction and verify your identity.
Usage, performance, and miscellaneous items
We may use third-party service providers to better improve our services.
Google Location
Google Places is a service that uses HTTP requests to return location information. It is operated by Google
For security purposes, Google Places service may collect information from you and your devices.
The information collected by Google Places complies with Google's privacy policy: https://www.google.com/intl/en/policies/privacy/
Link to other websites
Our services may include links to websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party website. We strongly recommend that you review the privacy policies of every website you visit.
We have no control over the content, privacy policies, or practices of any third-party websites or services, and do not assume any responsibility.
Changes to this Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting a new privacy policy on this page.
Before the changes take effect, we will notify you via email and/or a prominent notice on our services, and update the "Last Updated" date at the top of this privacy policy.
We suggest that you regularly review this privacy policy to stay informed of any changes. The changes to this privacy policy shall take effect from the time of publication on this page.